Remote PLC Programming Support Engineer

One of our prestigious client “Manufacturing MNC into Process Equipment” is looking for “Remote PLC Programming Support engineer”

Location – Pune

3 to 4 years of experience in the process industry & Hands on PLC, HMI & SCADA programming (Siemens, Rockwell, B&R system) & troubleshooting.

A bachelor’s degree in electrical & Instrumentation engineering or a relavant field.

  • Proactive service advice to customers relating to the 360-service portfolio.
  • This position is a technical reference in programming of PLCs for High-Speed Separators (HSS) and Decanter’s application at Sales Company/IMEA Cluster level.
  • Responsible for executing and providing technical support to customer like commissioning, installing, testing, repairing, and maintaining as well as condition monitoring and energy audits on products, modules, and systems at customer site.
  • Remote Supervision of Installation activities at sites, Powering up panels, prechecks before actual plant start-up & commissioning activities.
  • Preparation of the service request to execute & resolve in the shortest possible time Troubleshoot, investigate, and resolve technical problems with deep application and deep product knowledge at customers site or remotely.
  • Undertake remote service (70%) as well as field service (30%) jobs both locally and within the cluster.
  • Arrange training and support to Field Service Engineers, Alfa Laval employees & customer on the features of products they have purchased.
  • Attend site meetings with internal team & customer, consultants & follow up on actions and promises made to customers.
  • Write advanced (external / internal) service reports & get it signed by the customer.
  • Update service execution IT system with relevant information.
  • Remote Support to customer locations for Electrical, Instrumentation & PLC Panels installation, troubleshooting & upgrade solutions.
  • Should work independently & take own initiatives to drive the business towards providing stable and predictable results. Report unsafe practices, incidents, and work for continuous improvement.
  • Communicate product related change notifications to FSE’s (Service Bulletins)
  • Hands on experience of project Hardware & software FAT, SAT & fulfil the 21 CFR compliances, Vibration & data analysis requirement.
  • Plan and coordinate work and activities within the team & take an active role in continuous improvement of above-mentioned work area.
  • Monitor the connected equipment’s proactively and support customers remotely and send machine health reports monthly to customers.
  • Should able to handle multiple supports/job simultaneously.

Please applyresume@concordtalenthunt.com

 
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